*NOTICE* This Web Site contains a Limitation of Liability and a Terms of Use. *Use\View at YOUR OWN RISK*

FAQs

How Do You Know, If You Need My Services?

Have you bought a new or used computer?

Did you know? Most new computers come pre-installed with software and
settings that leave your computer vulnerable to viruses, malware,
identity theft, data theft and computer hi-jacking. (Pricing & Details)

Get a great deal on a used computer? There is no telling
what software, malware or settings it came with.

"Start clean - Stay clean"  Diagnosis (in-shop) is free!

Is your computer unusually slow?

If your computer has slowed way down and you haven't
added any software or made any configuration changes, that's a
strong sign of malware infection.
Malware can cause problems ranging from benign to severe. (Details)

Think it's time for a new computer or
need capabilities your present computer doesn't have?

Maybe all you need is an upgrade of your existing setup.
Upgrades, software or hardware, can save you time and money. I'll be glad to give you
my input on whether it is time to buy a new system or if a simple upgrade
will meet your increased needs.

Are you planning to do your banking or purchasing online?

Online banking, purchasing, and personal information retrieval is very convenient and
very dangerous! Making sure your operating system and software are up to date is an absolute must.
Also, having anti-virus software correctly installed and proper web surfing habits is key
to your safety online. All of this, combined with your OS being secured as much as possible,
does not guarantee you'll be 100% safe. It does, however, keep "honest people honest" and
will make the majority of crackers\hackers move on to easier prey.
Please, before you engage in personal or private information transfers online,
let tk Computer Service give you the security you need in today's world.

Purchasing or already have high-speed Internet access?

A high speed Internet connection is the number one thing a hacker looks for.
They have no need for a computer connected by dial-up, it's too slow to control and
can actually unhide their hi-jacking software. That does not mean being on dial-up will
ensure your safety. A properly configured router, software or hardware firewall,
anti-virus\malware software and a security configured OS is your only hope.

      What's a firewall?.................Try:  Firewalls & Security

Have a virus that your anti-virus software can't remove?

Sometimes, computers acquire a "Master Boot Record" or a "BIOS" virus.
These viruses are extremely hard to remove because they are located in the start-up information
of the computer itself. There are also, TSR, Virtual Memory Resident, Worms and Trojans
that can be difficult or impossible to get rid of and leave your OS in stable working condition.
Even, formatting the hard drive may not remove some of these types of malware.
When this happens, a complete operating system re-installation is needed. (Pricing & Details)

tk Computer Service

Phone: (704) 899-5755
Monday - Friday (9 am - 7 pm)
Sat. & Sun. (by appt. only) ...calls still taken!